Let us help you!
Needing some assistance with your new ‘Not Another Creative Store’ templates? Take a look at some of the resources we have to help you!
Frequently Asked Questions
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Within minutes of purchase, you will receive an email with access to all Canva files as well as video instructions that will show you how to customise everything to suit your brand.
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No! Our Templates are only available to use and edit within Canva using Canva Pro. We LOVE Canva, and believe it’s one of the easiest platforms for small business owners to use.
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Yes! We recommend purchasing Canva Pro (Canva’s monthly subscription) so you have the ability to fully customise your brand kit and use all fonts supplied within these templates.
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No! Our helpful video tutorials will give you enough guidance to be able to fully edit and customise simply within Canva Pro. Canva also offer a range of support tutorials to help you navigate their platform as well. See here
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Yes, they do. However, people choose our templates because they don't want their brand to look like the other basic logos or social media templates out there. You can get a truly custom look without the price tag.
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Because of the digital nature of our products, they cannot be returned and are non-refundable. Please contact us if you have any specific questions about this before you make a purchase.
Video Tutorials
Have you taken a look at your ‘Video Tutorials’ folder? We suggest doing this if you haven’t already. Maddie from the PAC team walks you through each and every step of downloading, editing and customising the templates for your brand.
